Digital Nebraska FAQ
Plain answers on what each offer includes, how to start, and where a demo or first-year package needs its own scope.
Start here
Three distinct ways to help. Start with the job your business needs done first.
Website Launch is a one-page website project. Digital Back Office is a monthly software workspace for everyday business work. The AI Phone Agent is a separate service for incoming calls. You can choose one starting point or a documented first-year package.
No. Digital Nebraska works with businesses anywhere. Nebraska and the Midwest are the primary editorial focus, not a service-area limit.
Fourth-quarter roster
A limited promotion on Website Launch and both website bundles.
There are only 26 roster spots this fourth quarter. A roster spot is one purchase of Website Launch at $495, Website + Digital Back Office at $1,495, or Website + Digital Back Office + AI Phone Agent at $2,495, with the same scope and terms as each package. The 26 roster spots are shared across all three.
Promotional pricing ends November 30, 2026 at 11:59 p.m. Central Time or when all 26 roster spots are claimed, whichever comes first; after that, Website Launch is $995 (bundles $1,995 / $2,995).
Select Claim a roster spot for your package. It opens the hosted checkout with promotion code ROSTER26 already entered. Your roster spot is claimed when the purchase is complete with the code applied; a contact-form message does not reserve one. If the code no longer applies, the promotion has ended or all 26 roster spots are claimed.
Yes. Each roster spot is a separate paid purchase at the fourth-quarter price. A refunded or cancelled purchase does not return its roster spot to the roster.
No. The roster promotion covers only the three website packages. Standalone Digital Back Office and standalone AI Phone Agent plans are not included, and the separate AI Phone Agent promotion for new customers is unchanged.
One-page sites
A focused first web home, with the scope visible before you buy.
It includes one mobile-friendly page, deployment, one year of hosting, and two consolidated revision rounds. The project fee is due upfront: $495 for a fourth-quarter roster spot, or $995 after the promotion.
Yes. Many demos use a single-page layout, and a Website Launch site can use a comparably polished design direction shaped by your brand, content, and intake. The demo is an illustration, not a fixed template or a promise to reproduce every feature shown.
The one-page offer does not include multi-page architecture, e-commerce checkout, payment gateways, inventory, or custom third-party API and database integrations. Interactive booking or calculators in a demo may need separate scoping. Demo names, prices, reviews, and availability are fictional, not client proof.
Send a completed Onboarding Intake Form with business contact details, address and hours, core service or product descriptions, a high-resolution PNG or vector logo, and DNS or domain-registrar access. Provide brand photos and copy, or Digital Nebraska can use licensed stock imagery and professionally structured standard copy based on your intake. Design starts after the mandatory items are received.
Each revision is one consolidated feedback round: one complete punch-list submitted through the intake form or a markup link. Piecemeal messages over several days are not one round. Further changes require a separate charge or agreement.
If you cancel before submitting your assets, Digital Nebraska provides a partial refund minus a $150 administrative setup fee. Once onboarding is submitted and design begins, the project fee is non-refundable.
The first year includes hosting uptime, automated daily backups, and SSL maintenance. Renewal is quoted at that time. You can transfer the site elsewhere with at least 30 days' notice. Post-launch text, image, and structural changes are not part of the included hosting support.
Software workspace
A separate software offer for the work behind your business.
The approved modules are CRM and customer interactions, email marketing, social post scheduling, booking calendar, forms, project management, knowledge base, and automations. All listed modules are available from the start.
The standalone offer is $99 per month for up to three users. Additional users are $19 per user per month. Potential metered charges, including text-message usage, are separate.
The AI Phone Agent is native to the platform, but active phone service needs its own subscription unless included in the complete first-year bundle. Buying Digital Back Office on its own does not activate the phone service.
There is no setup or onboarding fee. Provide business information, an email address, and payment; a sales agent can help with initial setup. Standard support covers access and troubleshooting in the platform and by email. The plan is month to month: cancel before the end of the current billing period to prevent renewal, and access continues through the paid period. You can request an export through 90 days after cancellation.
Incoming calls
A first response built around the way your business handles incoming calls.
The AI Phone Agent answers business calls 24/7 using the greeting and first-response approach your business approves. It can follow configured paths for common questions, messages, appointments, new-customer leads, or an owner or crew route.
Yes. Appointment, rescheduling, and lead-intake paths can be part of the configured conversation. The business defines the approved questions and handoff details, and receives the selected summary or record destination for follow-up.
For new Digital Nebraska customers who start by December 31, 2026, the promotional rate is $129 per month with 500 inbound minutes and 500 SMS included each month. Extra usage is $0.15 per minute and $0.03 per SMS. Qualifying customers keep the $129 monthly rate through December 31, 2027 while continuously active and in good standing; the post-promotion standard rate is $199 per month.
There is no setup or onboarding fee. Provide your business information and guidance about how calls should be handled; a sales agent helps set up the initial flow. Later changes can be made in the platform while the phone subscription is active, and support is available for additional assistance.
Service is month to month. Cancel before the end of the current billing period to prevent the next renewal. Service continues through the paid period, and overage charges already incurred remain due. Prepaid monthly-service refunds are considered case by case. Cancellation, nonpayment, or reactivation ends the promotional price lock.
Marketing & more
Add-ons and services alongside the three core offers.
Yes. Digital Back Office includes email marketing: campaigns, newsletters and follow-up sequences that send themselves, with one-click unsubscribe. Social media posting, text messaging and managed marketing are also available and are set up by conversation.
Yes. Text messaging adds a shared two-way business texting inbox, text reminders and follow-ups, with STOP and HELP replies handled automatically. It needs a business texting account and US carrier registration, and it is for people who have agreed to hear from you, not mass text blasts. Pricing is confirmed by conversation.
Yes, as an add-on to Digital Back Office: invoices with a pay-online link through your Stripe or Square account, quotes customers accept online, recurring invoices, payment plans and automatic overdue reminders. It is not accounting software, and pricing is confirmed by conversation.
Automations are simple “when this happens, do that” rules in Digital Back Office. For example, when a website form is submitted, a rule can tag the contact, create a task for a teammate and send a thank-you email. Each rule can have up to ten steps.
Yes. You can schedule posts to Facebook, Instagram, X, TikTok and YouTube yourself in Digital Back Office, or Digital Nebraska can prepare posts and send them to you for approval before they publish. The done-for-you scope and price are agreed in a short proposal.
Yes. With managed marketing, we plan and prepare email newsletters, follow-ups, social posts and search content with you, and you approve everything before it goes out. It is priced separately in a proposal, and we don’t guarantee sales, followers or rankings.
Yes, with privacy first. We recommend starting with appointment reminders, hours and other general information that reveals no private health information. HIPAA-compliant setups are possible but cost more because of the extra infrastructure they require. This is not legal advice; check with your privacy officer.
Offer combinations
Website Launch can stand alone or be paired with the other approved offers.
Website + Digital Back Office ($1,495 for a fourth-quarter roster spot; $1,995 after the promotion) combines Website Launch with one year of Digital Back Office for up to three users and standard support. Website + Digital Back Office + AI Phone Agent ($2,495 for a roster spot; $2,995 after the promotion) adds one year of the standard AI Phone Agent service, including 500 inbound minutes and 500 SMS per month. Metered overages and additional users are separate.
The components move to their individual renewal terms. Website hosting is quoted at renewal; Digital Back Office follows its monthly plan and user pricing; and phone service follows its own monthly terms and any applicable promotional price lock. Check each product's terms before choosing a package.
Tell us whether you need a clear first website, a place to organize the work behind it, or a better response when the phone rings. The existing contact form is ready for the conversation, and each offer page has its own details and checkout path.
Talk through your options